Thursday, March 5, 2009

Privileged Services at CK Tang

I was at CK Tangs today.

The Tangs&Co Ladies' Shoes Department.

The shoes and its discounts were not as exciting as observing these 2 aunties and their conversation.

In front of them were at least 10 pairs of shoes in same design and colour. But perhaps different sizes.

"Ya la! We can use the receipts to refund if we don't like even if it's special item. Never mind! We are regulars! We shop here very often. You should give people like us some incentives to shop here! WE ARE REGULARS!"

Aunty A with nice green jade bangle and bling-blings was heard telling the sales staff, when the sales staff told them that the practice was beyond the norm.

And she continued. "My friend buys shoes for her daughter and I do that too! So CAN LAH!"
So Sales Staff rolled eyes and kept quiet.

Aunty A then started her complaints with Aunty B, who paled in comparison in her sloppier attire and no blings.

"You know, these quality shoes are not as good as before. I used to have shoes of TWENTY years and they are still in good shape! But these days, this GOOD quality shoes are so worn out just after THREE years and they feel sticky! You know I have this pair of Armani shoes which.." Aunty A went on and on, all these while trying the same pairs of shoes.

I stared in disgust. She reminds me of the typical priority banking customer who asks for 10 boxes of red packets and 10 more orange carriers during Chinese New Year. And the type who returns again and again for free gifts at the branches during road shows. And the marketing aunty who argues over some free tiny bit of parsley leaves. All in her bling-blings and expensive-looking clothings.

First of all, I think Aunty A has forgotten that there are the Ferragamos, Jimmy Choos, Manolo Blahniks and Louboutins. A pair of shoes that costs $200 certainly isn't the best quality shoes. She cannot expect to pay CK Tang prices and have the services of Ferragamo. Even if she thinks she's at On Peddar, there is still standard procedures that needs to be followed.

Even my most trusted LV heeled sandals is now only 4 years old. To expect it to survive past 20years is just so impossible.

She has forgotten that the very reason why she is in a closed-door members only private sale is already an incentive as a regular.

2 comments:

J.H said...

I like this story luxe. Even though there is a punch of sarcasm, but I thought that what makes it funny. Bring me a smile in my stressful day at work, thanks!

deLuxique said...

You should have been there to witness it yourself! I wanted to video taped it and then play it on You Tube!!! Hahaha. Glad it made your day!